William "King" Cole Series - Session II Handouts
March 6-7, 2008
Addresses ICMA Practices Groups 1 (Staff Effectiveness), 17 (Integrity), and 18 (Personal Development)
In a profession where there is no such thing as a nine-to-five, Monday-through-Friday schedule, how do you balance all the aspects of your life that need attention...professional, family, social, and personal?
Speaker: George Patterson, Town Administrator, Highland Park (pdf-2.2MB)
Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), 5 (Quality Assurance), and 12 (Human Resources Management)
This session explores the purpose and role of human resources and demonstrates how an effective human resources department assists city amangement in proactively addressing issues relative to talent acquisition and retention, employee relations management, training/development, and workplace conflict--all of which are facilitated through two-way communication
Speakers: David Harris, Assistant City Manager, Schertz; LaShon Ross, Director of Human Resources, Plano (pdf-440kb)
Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance)
Newly appointed city managers discuss their experiences as newly appointed city managers and describe what they wished they would have known before their appointment.
Speakers: