The Texas City Management Association (TCMA) Presents Two Programs Addressing the Fundamentals of City Management

The 2011 William “King” Cole Effective Local Government Series

This session is limited to the first 75 paid registrants.

Session II—Advanced

March 24-25, 2011
South Shore Harbour Resort and
Conference Center
League City

Who Should Attend?

New city managers
Assistant city managers
Department heads
College and university students
Those who aspire to become a city manager
YOU!

About the William “King” Cole Series
This nationally respected educational program—named posthumously in honor of William “King” Cole, a respected friend to TCMA and former Texas city manager—focuses on knowledge, commitment, and ethics in the spirit of “King.”

Session I of the William “King” Cole Series introduces the fundamentals of city management—the basic, core duties and responsibilities of today’s city management professional—and Session II continues to build on this foundation by presenting different educational modules to complement what was learned previously. Both sessions feature comprehensive discussion, top-notch instruction, and ample networking opportunities.

Please note that these two sessions are independent of each other. Although most people attend both sessions, attendance at Session I is not a prerequisite for attending Session II.

Agenda - Session II - Advanced

March 24-25, 2011
South Shore Harbour
League City

Thursday, March 24

7:30 – 8:00 a.m.

Registration and Continental Breakfast

8:00 – 8:15 a.m.

Welcome

Toni Randall, Mayor; and Marcus Johns, City Manager, City of League City

8:15 – 8:45 a.m.

Making the Connection

This session will discuss collaboration and networking opportunities that are key elements to the city management profession.

Moderator: Marcus Johns, City Manager, City of League City

8:45 – 10:00 a.m.

Leadership

Addresses ICMA Practices Groups 1 (Staff Effectiveness), 2 (Policy Facilitation), 5 (Quality Assurance), 6 (Initiative, Risk Taking, Vision, Creativity, and Innovation), 8 (Democratic Advocacy and Citizen Participation), 14 (Advocacy and Interpersonal Communication), 17 (Integrity), and Ethics

What skills are necessary for you to be an effective and respected leader of your staff, advisor to your city council, and servant to your citizens? How can you inspire and motivate those you lead and serve?

Speakers: Chuck Pinto, City Manager, City of Seabrook; and James Thurmond, Professor, University of Houston

10:00 – 10:15 a.m.

Break

10:15 – 11:45 a.m.

Communicating Effectively Both Internally and Externally

Addresses ICMA Practices Groups 8 (Democratic Advocacy and Citizen Participation), 14 (Advocacy and Interpersonal Communication), and 16 (Media Relations)

Everyone agrees that it is essential for city officials to develop good communication skills to deliver the city’s message. But what specifically are those skills, and how do you go about developing them?

Speakers: Joni Clarke, City Manager; and Tim Howell, Information Services Director, Town of South Padre Island

11:45 a.m. – 1:00 p.m.

Luncheon

1:00 – 2:15 p.m.

Balanced Lifestyles: Managing Expectations

Addresses ICMA Practices Groups 1 (Staff Effectiveness), 17 (Integrity), and 18 (Personal Development)

In a profession where there is no such thing as a nine-to-five, Monday-through-Friday schedule, how do you balance all the aspects of your life that need attention—professional, family, social, and personal?

Speakers: Don Taylor, City Manager, City of Schertz; and Don Taylor, Director of Counseling, Pastoral Care, and
Spiritual Renewal, City of Refuge Church

2:15 – 2:30 p.m.

Break

2:30 – 4:00 p.m.

Economic Development and Growth Issues

Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance)

Speaker: Dave Quinn, Director of Economic Development, City of Levelland

4:00 – 6:00 p.m.

Networking social with area city managers

Friday, March 26

8:00 – 8:30 a.m.

Continental Breakfast

8:30 – 10:00 a.m.

Human Resources and City Management

Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), 5 (Quality Assurance), and 12 (Human Resources Management)

This session explores the purpose and role of human resources and demonstrates how an effective human esources department assists city management in proactively addressing issues relative to talent acquisition and retention, employee relations management, training/development, and workplace conflict—all of which are facilitated through two-way communication.

Speakers: Bernie Satterwhite, City Manager, City of Bellaire; and Susan Bickley, Attorney, Abrams Scott & Bickley, L.L.P.

10:00 – 10:15 a.m.

Break

10:15 – 11:45 a.m.

New City Managers’ Experiences: Be Careful What You Wish for…

Addresses ICMA Practices Groups 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Quality Assurance)

Newly appointed city managers discuss their experiences as “new kids on the block” and describe what they wished they would have known before their appointment.

Speakers: Charmelle Garrett, Deputy City Manager, City of Victoria; and Christal Kliewer, Assistant City Manager, City of Tomball

11:45 a.m. – Noon

Questions and Answers

Noon

Adjourn

General Information

Registration and Fees

Session II: Register by 5:00 p.m. (CST) on Friday, March 11, and receive the discounted early registration fee of $250. You will save $50 off the standard registration fee! For registrations received at TML after 5:00 p.m. (CST) on March 11, the registration fee is $300.

The registration fee includes your tuition, course materials, continental breakfast on Thursday and Friday, lunch on Thursday, and daily refreshments.

Cancellation and Substitution Policy

If you are registered and cannot attend, we encourage you to send a substitute. If you cannot send a substitute, a $45 cancellation fee will be assessed if written cancellation is received by 5:00 p.m. (CST) on March 12 if you registered for Session II. No refunds will be honored after March 11.

Hotel Accommodations

Session II:

South Shore Harbour Resort- located at 2500 South Shore Boulevard in League City, is offering a $105 rate for single and double. Call 281-334-1000 and make reservations under the name Texas City Management Association, William "King" Cole. For this rate and room availability to be honored, reservations must be made by March 2. Complimentary main level and underground self-parking are available.

Dress Code

The dress code for all workshop functions is business casual. Please remember that meeting room temperatures vary and plan accordingly.

Car Rentals (two choices)

AVIS discounts are available by making reservations online at www.avis.com or by phone at 800-331-1600. The Avis World Wide Discount (AWD) Number is J867208. Enterprise Corporate Class discounts are available at www.enterprise.com, or by calling 800-736-8222. Your Corporate Class number is Y21222 and can be accessed by entering the association acronym, TEX, at the Corporate Reservation section of the Web site.

Special Accommodations

Please let us know on the registration form if you need special accommodations of any kind. WE WANT TO HELP! In order to respond to any special requests, we would appreciate as much advance notice as possible. Thank you.

Questions

Please call us at 512-231-7400, or e-mail wkcole@tml.org, if you have any questions. We’re here to help.

Register online for the William "King" Cole Series Session II - Advanced now.
Mail the .pdf version of the registration form to:
TML Administrative Services
1821 Rutherford Lane, Suite 400
Austin, TX 78754-5128

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